Privacy Policy

Your Privacy at Elite Flooring

We value the trust you place in Elite Flooring, and we want you to be aware of the safeguards we have in place to respect your privacy. This policy tells you about the information we gather about you and how we use it. If you have any questions or concerns about our privacy policy, please contact us at info@elitefloor.com or by telephone at 770-409-8228.

Types of personal information we may gather

Elite Flooring gathers personal information from you in order to provide superior service, communicate offers on merchandise and services that we believe will be of interest to you, customize our communications to you, administer our business, and improve your shopping experience. The following are examples of the personal information we gather from you.


  • Purchases — When you place an order, you give us your name, address, phone number or e-mail address, or both, plus payment information.
  • Non-Purchases — There may be instances when you are not making a purchase at Elite Flooring and you give us your name, address, phone number or e-mail address, and where applicable, payment information, or when somebody else gives us your name, address, phone number or e-mail address, and where applicable, payment information. Some situations when this may occur are if you return or exchange merchandise.
How we use personal information

We ask you for certain kinds of personal information in order to provide you with the services you request and to process and deliver your order. We also may use your personal information to provide you with customized communications and keep you updated on the latest promotions or products that may interest you.
In addition, our site uses “cookies.” Cookies do not gather any of your personally identifiable information. They do allow us to provide you with a more personalized shopping experience and enable you to fully interact with and complete your transaction on our site.


What are cookies?

“Cookies” are small data files that one of our servers sends to your computer via your Web browser when you connect with our Web site. Their primary function is to help us remember you by tracking your browsing sessions, which enables us to collect non-personally identifiable information (such as your IP address, browser type, and domain name, etc.), and provide you with a more relevant shopping experience.

How we use cookies.

We use cookies to help process your order through our website and to provide you with a personalized shopping experience. To place an order and complete your transaction on elitefloor.com, you must have “cookies” enabled on your Web browser. You must also have cookies turned on in order to create a personal account on elitefloor.com and to access that online account.

    Cookies also help us:

  • determine which features and tools you use, and which pages you visit on elitefloor.com
  • remember which items you’ve placed in your shopping bag
  • enable you to checkout faster if you’ve created an account with us

If you have any concerns about leaving cookies on your computer for extended periods, you can delete them using your browser preferences or privacy menus.

Our Business Partners.

In order to ship and track merchandise, we make your name and address available to certain companies that help us provide you with those services.

Mailing List Preference.

If you do not want to have your name shared with non-affiliated companies, or if you no longer wish to receive Elite Flooring catalogs, e-mails, or telephone calls regarding new products and services, please call 770-409-8228. You can also contact us via e-mail at info@elitefloor.com. Please include your name and mailing address in the message. If you would like to no longer receive e-mails from Elite Flooring, please unsubscribe or click on the “unsubscribe” link included in all e-mails sent by Elite Flooring.